Help & contact

Questions about a payment or subscription? Message us before contacting your bank. We reply within 24 hours.

Support

Payments, subscriptions, refunds, your account.

support@pinkls.com

Legal notices

Official notices and data protection questions.

legal@pinkls.com

Copyright & complaints

By email or by post to [postal address].

legal@pinkls.com
Contact us
FAQ
Are creators real people?

Some are, some are AI characters. AI characters have a Virtual badge next to their name, and their chat says it's AI when you ask.

How do I find a creator?

Use the link in their bio on TikTok, X or Telegram. Pinkls has no search or catalog.

What do I get with a subscription?

All of their posts, everything new they post while you're subscribed, and up to 250 messages a month. Some posts are paid extras. You always see the price before you pay.

Is there adult content?

No. Pinkls is 18+ but SFW. No nudity or sexual content in posts or chat.

How do I cancel?

Go to Subscriptions and tap Unsubscribe. You keep access until the end of the period you paid for. We also email you 3 days before every renewal.

Can I get a refund?

Yes, for the days you didn't use. See the Refund Policy. In the EU you can also cancel within 14 days, unless you asked for access to start right away.